Privacy Policy
Last updated: October 2026
LR Exterior Cleaning respects your privacy and is committed to protecting the personal information you provide to us. This privacy policy explains what information we collect, why we collect it and how we use it.
Information We Collect
When you contact us, request a quote, submit an enquiry or use one of our online forms, we may collect information including:
Your name
Telephone number
Email address, where provided
Postcode or property location
Information about your property and the services you require
Any additional information you choose to provide
We may receive this information directly through our website, telephone, email, messaging services, Google Ads lead forms, social media advertising or other enquiry platforms.
How We Use Your Information
We use your information to:
Respond to enquiries and quote requests
Provide quotes for our services
Contact you regarding your enquiry
Arrange and manage bookings
Provide the services you have requested
Maintain appropriate business and customer records
Improve our services and advertising
We will only use personal information where we have an appropriate lawful basis to do so.
Advertising and Online Services
We may use services such as Google Ads and other online advertising platforms to promote LR Exterior Cleaning.
If you submit your information through a lead form provided by an advertising platform, the information you provide may be passed to LR Exterior Cleaning so that we can respond to your enquiry and provide the requested quote or service.
Our website may also use analytics or advertising technologies to help us understand how visitors use our website and measure the effectiveness of our advertising.
Sharing Your Information
We do not sell your personal information.
We may use trusted third-party service providers where necessary to operate our website, advertising, communications or business systems. Personal information will only be shared where reasonably necessary or where required by law.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records and meeting legal or accounting requirements.
Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to request access to your personal information, request correction of inaccurate information, request deletion of information, object to or restrict certain uses of your information, and request transfer of your information.
You also have the right to complain to the UK Information Commissioner’s Office if you have concerns about how your personal information is being handled.
Contact Us
If you have a question about this privacy policy or how your personal information is used, please contact:
LR Exterior Cleaning
Email: lewie@lrexteriorcleaning.com